To cancel your order, reach out to our Support team at support@arculus.co and provide your order number and reason for cancellation. Please note that you can only cancel your order if your order has not already shipped. If you receive a shipping confirmation email with a shipping tracking number, it is too late to cancel your order. In that case, contact us at support@arculus.co and request a return label so you can return your card as soon as it is delivered.