Arculus is happy to provide a Support team available to help our customers. If you need help using your Arculus Cold Storage Wallet, you can reach us the following ways:
Email us at support@arculus.co
We highly recommend that you use the Contact Us webform as the form collects important information that would help us troubleshoot like app version, transaction hash, wallet address, phone make and model. You can also attach screenshots with important information about your issue.
Our Hours of Operations are Monday through Friday 9 am to 9 pm ET.
We look forward to serving you!