how can we help? how can we help?

Pin-codes, seeds & biometrics

Recovery phrase issues
Please Note: If you are restoring your wallet in another language and/or...
Norman Norman
How do I enable/disable fingerprint/FaceID?
Fingerprint/FaceID is the optional third factor of authentication. This ...
Norman Norman
How to change my Arculus PIN?
In order to change your PIN-code, you have to first navigate to the sett...
Norman Norman