how can we help?
20 results for "Connection error"
Why am I receiving an "Arculus card connection lost" error when trying to send my crypto?
code and see the "Arculus card connection lost" error on your iOS device or "Card reading error" on Android, this means your
Why is my transaction showing in my history as “Not Sent"?
If you see a transaction in your history listed as “not sent,” please consider the following: Are you sending XRP? If so
Why am I receiving an error, "Cannot Send to Your Own Address?"
If you've entered your own wallet address on the send screen, this was likely triggered by pressing and holding the Address
Why Am I Receiving an Arculus Cloud Unreachable error?
using cellular data, try connecting to a wi-fi network. Once you've switched to the other connection type, force close and re-open
How to connect your Arculus wallet with MetaMask
above, proceed with connecting your Arculus wallet to MetaMask by following the steps below. Connecting Arculus to MetaMask
Why am I Getting "Invalid Address" Error When Sending Crypto to Arculus?
crypto from gives an error of Invalid Address, there are a few possible causes. One cause is that the error is actually referring
Why is my Recovery Phrase not Working?
additional resources to help you solve your recovery phrase errors. The above information is also applicable if you restored
How do I use WalletConnect with my Arculus Wallet app?
the address. 5.) Confirm the connection by pressing the Confirm button. 6.) You’re connected! Please note that for TON, you
Why Does the Arculus Wallet Need to Know My Location? Why Must Location Services be Turned On?
transactions. If you are attempting a buy, sell or swap and see an error message that location services are required to complete the
What is the 'Load minimum keys' option during the wallet restoration process?
the wallet setup process and reduce the chance of an NFC connection timeout occurring between your phone and card. If you toggle