Do I need to specify a destination tag/memo when sending crypto out of my Arculus Wallet?
Because the Arculus Wallet is a self-custody wallet, Arculus does not us...
Why Does the Arculus Wallet Need to Know My Location? Why Must Location Services be Turned On?
You can buy, sell or swap cryptocurrency in the Arculus Wallet via our e...
Why Am I Seeing $0 or Low-Value Transactions in My Arculus Wallet?
These small or zero-value incoming transactions are called "dust attacks...
Why am I receiving an error, "Cannot Send to Your Own Address?"
If you've entered your own wallet address on the send screen, this was l...
How do I resolve an ETH or ERC-20 transaction that is stuck pending?
Sometimes when activity on the Ethereum blockchain is higher than normal...
How do I resolve one or more BTC transactions being stuck pending?
If you have one or more BTC transactions that are stuck pending, it may ...
Why is my transaction showing in my history as “Not Sent"?
If you see a transaction in your history listed as “not sent,” please co...
Why am I receiving an "Arculus card connection lost" error when trying to send my crypto?
If you entered your PIN code and see the "Arculus card connection lost" ...
Why is my swap transaction still pending?
Crypto-to-crypto swaps typically take anywhere between 30 minutes to abo...