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8 results for "Face ID"
How do I enable/disable fingerprint/FaceID?
Fingerprint/FaceID is the optional third factor of authentication. This feature can be turned on by first navigating to the
What is three-factor authentication (3FA)?
know — your PIN Something you are — your fingerprint or face This triple-layer defense doesn't just raise the bar for attackers—it
Why am I receiving an "Arculus card connection lost" error when trying to send my crypto?
Before initiating the send, please place your Arculus card face down on a flat surface and place your phone on top of the
Do I need to specify a destination tag/memo when sending crypto out of my Arculus Wallet?
Jennifer
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for their assistance. They may ask you for the transaction ID and/or a screenshot of the transaction from your Arculus Wallet
Jennifer
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I'm hearing I need to back up my Arculus Wallet to Web3 - is this true?
g your wallet requires three things: your biometric scan (face/fingerprint), a 6-digit PIN, and the physical Arculus Key
Why is my swap transaction still pending?
ticket with the help desk here and include your transaction ID in the ticket.
How long do transfers and swaps take?
ticket with the help desk here and include your transaction ID in the ticket. Fiat-to-crypto Fiat-to-crypto transfers can
How do I resolve an ETH or ERC-20 transaction that is stuck pending?
to open it. On the transaction screen find the 'Transaction ID' field and tap the globe icon next to that field. This will