how can we help?
13 results for "Help"
How can I reach Arculus Support?
happy to provide a Support team available to help our customers. If you need help using your Arculus Cold Storage Wallet, you
What should I do if I've been a victim of crypto fraud or a scam?
scams and suspicious activity. Reporting your experience helps alert others and supports ongoing investigations to make the
Why is my Recovery Phrase not Working?
the predictive text as you are entering the word. Another helpful tool to try to determine your correct recovery phrase can
Why Am I Seeing $0 or Low-Value Transactions in My Arculus Wallet?
it. Moving the dust is exactly what attackers want, as it helps them trace your wallet's connections. Simply ignore the transactions
How Can I Track My Arculus Wallet Activity for Tax Purposes?
FAQ on Virtual Currency Transactions is a good resource to help you determine your tax liability and what you need to file
Why is my swap transaction still pending?
you are still having trouble, please file a ticket with the help desk here and include your transaction ID in the ticket.
Why Does the Arculus Wallet Need to Know My Location? Why Must Location Services be Turned On?
Jennifer
0 comments
services are restricted in specific countries). Location helps them enforce these restrictions. Sanctions screening — Exchanges
Jennifer
0 comments
I'm hearing I need to back up my Arculus Wallet to Web3 - is this true?
TRUTH ABOUT NESARA/GESARA," where admins pose as "insiders" helping people set up "QFS Accounts." These are simply phishing traps
How long do transfers and swaps take?
you are still having trouble, please file a ticket with the help desk here and include your transaction ID in the ticket. Fiat-to-crypto
What are Best Practices for my Recovery Phrase?
to restore your wallet in any of these scenarios. The funds held in your Arculus Wallet would no longer be accessible to you