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How do I Set up and Manage Multiple Cards in my Arculus Wallet app?
One card per wallet: Each wallet you add requires its own Arculus Card. One wallet per card: A single card can only
How do I check the version of my Arculus Wallet and card?
bottom of the screen. This will also display the version of the card that you currently have as well as the version of its firmware
What do I do if either my Arculus Card or my phone have been lost or stolen?
if your card has been either lost or stolen If your card has been lost or stolen, please purchase a new Arculus Card and use
What happens if my Arculus Card gets locked?
The only circumstance under which your card can become locked is if you enter your PIN-code incorrectly three times in a
Does the Arculus Card interfere with magnetic/wireless charging?
your Arculus Card there, it may interfere with wireless or magnetic charging. You may have to remove the card in order to
How secure is NFC technology used in the Arculus Card?
EAL6+ Hardware Classification, similar to ones in banking cards and passports. Multiple layers of physical and software security
How do I restore my Arculus Wallet to a new phone or a new card?
Please Note: If you are restoring your wallet in another language and/or have a different language on your phone, you need
How Do I Send Crypto Out of My Arculus Wallet back to an Exchange or Another Platform?
bottom of the screen Enter your six digit PIN. Tap your Arculus Card to the back of your phone when prompted to do so. The “Assets
What is a recovery phrase?
“recovery seed”) is your only wallet backup for another device or new card if your card is stolen, lost, or broken. Your phrase should
Why am I receiving an "Arculus card connection lost" error when trying to send my crypto?
"Arculus card connection lost" error on your iOS device or "Card reading error" on Android, this means your Arculus Card is not